Training "Conflict management"

OBJECTIVE - to master the tools of constructive conflicts resolution

TASKS:                  

  • To realize the own system of beliefs and values
  • To master technology of Express-analysis of the conflict situation
  • To work out strategy of conflict management

PARTICIPANTS - Managers, HR specialists

IN THE PROGRAM:          

Definitions - conflict situation, origin of the conflict, dynamics of the conflict

Managing emotions - destructive emotions, irrational beliefs, constructive behavior

Analysis of the conflict - motivation of opponents, priority assessment, the ratio of resources

Resolution strategies - justification of choice, mutually beneficial proposals, replacement options

The technique of interaction tools and methods, consequences and risks, the emotional component

SKILLS TO BE DEVELOPED:

 Management and analytical skills, emotional stability, flexibility of thinking, empathy

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Training "Conflict management"

OBJECTIVE - to master the tools of constructive conflicts resolution

TASKS:                  

  • To realize the own system of beliefs and values
  • To master technology of Express-analysis of the conflict situation
  • To work out strategy of conflict management

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Training "Recruiting"

OBJECTIVE - to learn the recruitment technologies

TASKS:

  • To work out the stages of recruitment process
  • To master the tools of effective staff search
  • To work out the basic techniques of candidates evaluation during the selection

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Training "Change management"

OBJECTIVE - to master change management skills

TASKS:                   

  • To form the understanding of signs of change
  • To study the peculiarities of management in changing environment
  • To master the change control tools   

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Training "Time management for managers: Managing the time resource of the department"

OBJECTIVE - to learn how to manage the time resource of the department effectively  

TASKS:

  • To master the techniques of creating and maintening the working atmosphere
  • To develop delegation skills
  • To learn how to apply tools for increasing the employees’ productivity

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Training "Staff motivation"

OBJECTIVE - to master technologies of staff motivation

TASKS:   

  • To master the methods of identifying the needs and motivators
  •  To master technologies for building the staff motivation system
  •  To improve the staff motivation skills 

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Training "Management. Quick start"

OBJECTIVE - to master the key management skills

TASKS:

  • To develop the skills of planning, organisation and control
  • To master control algorithms
  • To develop the leadership potential

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