• Eugeniy Moskalenko

    Specialization: Customer-orientation, communication skills. Conflict- and stress-management. Managerial skills. Sales techniques, negotiation techniques, telemarketing, team work and cooperation.
    Experience: : More than 10 years in training business. Wast experience in developing service standards and teaching the customer oriented communication. Participates in the territory communities activities as a trainer and consultant, as well as in work with refugees, ATO participants and their families. Many years of coaching and psychological consulting.
    • Psychology, State University of Dnepropetrovsk
    Additional education:
    • Various trainings on such topics as sales, negotiations, customer-orientation, project management, time-management, mediation and facilitation techniques, strategic planning, train the trainer, etc.
    Working languages: English, Russian, Ukrainian.