Training "Effective negotiations"

OBJECTIVE - to improve negotiation skills

TASKS:

  • To work out key aspects of preparing to negotiations
  • To learn the effective negotiation techniques
  • To deepen the understanding of the negotiation process psychology

PARTICIPANTS - managers and employees responsible for negotiating

IN THE PROGRAM:          

Planning – articulation of the objectives, data collection and analysis, positions alignment

Psychological preparation - motivation and opportunities, forecasting the partners’ behaviour, strategy development

Stages - positioning, inspection and discussion of alternatives, bargaining and closing the deal

Technology - styles of behaviour, persuasion and influence techniques, emotional stability

Secrets of excellence – key points, techniques of successful negotiators, Golden Rules

SKILLS TO BE DEVELOPED:            

Negotiation, decision making, teamwork, analytical skills

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Training "Effective negotiations"

OBJECTIVE - to improve negotiation skills

TASKS:

  • To work out key aspects of preparing to negotiations
  • To learn the effective negotiation techniques
  • To deepen the understanding of the negotiation process psychology

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Training "Customer relationship management"

OBJECTIVE - to master skills and techniques of customer relationship management

TASKS:

  • To gain the knowledge of building the client-focused company
  • To structure the existing experience
  • To acquire new skills of maintaining long-term relations with customers

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